Yes, osrsbricks is a registered business in the United Kingdom.

Firstly, amazing, and that's wonderful to hear you value our business highly enough to join our affiliate program. Please use the contact form on the Contact Us page to get in touch. In the message please put the subject as "affiliate inquiry". Please add as many important details as possible. This would include your location / timezone, your links to your social media and content, a quick summary of why you would like to be affiliated with us, how you found out about osrsbricks and finally, a little about yourself. We look forward to getting back in touch.

We do, if you are interested in working with osrsbricks please submit a contact form using the "Contact us" page under the support tab on the navigation bar. Please include some details on who you are and what your skill set is and how you would benefit osrsbricks.

The majority of our Lego bricks are purchased in bulk from Lego and other large distributors. However some bricks are purchased from second hand sellers. These bricks have been washed thoroughly and checked for damage before being put into stock.

We are always working on and developing new sets for you to enjoy. We design our sets using a combination of Lego design and graphic design software. Depending on the scale of a set it can take anywhere from a few days to a few weeks to complete.

Yes, all sets are made from official lego bricks. The exception to this is any custom parts. Custom parts will be listed in the products description.

Custom parts are parts that have been designed by the team from scratch. These are un-official lego parts and are included in some sets or in some occasions, can be ordered separately. The are 3d printed from resin or filament. Some of these parts can be fragile and should be handled with care.

There are quite a few reasons but the main ones are listed below. - Cost, this would add cost to the sets due to paper and printer ink. - Time, printing instructions once a sale is complete would delay dispatch. - Storage, needing a place to store and keep instructions in perfect condition. - Freedom, by sending a PDF copy allows customers to view instructions how they want, PC, laptop, tablet etc etc.

Please get in contact with us. We will need a description of the packaging on arrival and photographic evidence of any damage or tampering with the package. A case will be opened if the above statement is true. If the above statement is false, we will look into the claim on a case by case basis to work out the best resolution. Typical resolutions: Pieces shipped to your shipping address. Partial refund (optimal if you are able to purchase the pieces yourself). A free return for a full refund Please note these are possible resolutions not guaranteed and we will follow our policies.

Instructions are sent via PDF ONLY. Instructions will be sent as a PDF document once your order has been dispatched. You will know your order has been dispatched once you receive a confirmation email and tracking details for your order. They will be sent to the email address you used for checkout. Please check your spam and junk folders.

UK and USA - Orders do not require payment of any form of import or customs duties. You will not need to pay any extra or any fees after checkout. The rest of the world - Due to so many different laws and regulations for different countries across the world we do not collect import and customs duty payments apon checkout. You will need to check online or with your local mail service if you need to pay any fees. They will also be able to give you an estimated price. We catagories our products as "Toys and Games", 950300 should be a common tarrif code used around the world. All of our products are shipped from the United Kingdom.

We don't like to send automatic replies after an email to help keep spam and unhelpful emails to a minimum. Once an order is ready for dispatch you will receive details on the delivery method as well as an email confirming your order has been dispatched. This email will include PDF instructions if your order requires instructions. Our normal dispatch is up to 5 working days however delays can happen. If you haven't received any communication in over 10 days please reach out to us.

United Kingdom - Items bought in the UK will be shipped tracked 48 or tracked 24 if priority shipping is selected. Tracked 24 will receive dispatch prioritisation. World Wide- Items bought from anywhere in the world will be shipped "International Tracked Air Mail". The majority of items are delivered within 2 working weeks. However, this is an average and each order is a case by case basis. Average shipping estimates: America: 1.5 weeks. Canada: 1 week. Rest of the world: 2 weeks.

Typical dispatch for a order will take 3 - 5 days on average, however orders will be packed and shipped as quickly as possible. Priority shipping orders will also be prioritised in dispatching orders.

All packaging is recyclable. Order of packaging from outside in: -Double walled card board box. -All pieces in a ziplock back. -Small pieces in ziplock inside the original ziplock. -Characters in a ziplock bag for protection.

Shipping is calculated by adding together the weight of the items you have added to your basket. Shipping for international customers will cap out at £25 no matter how many items you add.

Yes, in theory (depending on combined product weight) but please contact us as quickly as possible so the orders don't get shipped separately.

Please contact us directly to resolve this issue. In some cases, we may ask for the products to be re-ordered with the correct delivery address.

UK and USA - Orders do not require payment of any form of import or customs duties. You will not need to pay any extra or any fees after checkout. The rest of the world - Due to so many different laws and regulations for different countries across the world we do not collect import and customs duty payments apon checkout. You will need to check online or with your local mail service if you need to pay any fees. They will also be able to give you an estimated price. We catagories our products as "Toys and Games", 950300 should be a common tarrif code used around the world. All of our products are shipped from the United Kingdom.

The honest answer is there is no answer to this, giveaways are usually hosted to celebrate an important moment in the history osrsbricks.

Depending where the giveaway is hosted will determine exactly the steps that need to be taken but in general you will be asked to submit a contact form with details of proof, name and address and any important delivery information.

No, we will pay for all the shipping costs including local and international.